CLIENT: Wildfire by Google PROJECT: Customer Acquisition DURATION: 2 years
  • 1

    Demo Series

  • 6

    Chapters

  • 12

    Minutes

It’s a fierce battle against shorter-than-goldfish attention spans. Creating a demo video is one thing, but creating an in-depth tour of an enterprise product that people actually watch? That’s a challenge we accept.

THE OPPORTUNITY:

Tour de Wildfire.

Wildfire by Google was the most popular social media analytics and management enterprise software in the world before it was merged into Google’s DoubleClick product. Fortune 500 brands like Mountain Dew, Puma, Benefit UK, and the New York Giants used Wildfire to launch global social campaigns and measure their impact.

Knowing we had experience in tech, Google’s team asked us to create a demo video to give enterprise buyers a full tour of their social media suite. Spoiler alert: it became "one of the most successful pieces of sales collateral [Google] ever used.”

Our Strategy

THE CHALLENGE:

Creating a spicy script.

Wildfire by Google has plenty of market awareness. They were featured on the cover of Advertising Age, used by 30 of the world’s top 50 brands, and well known in their market. Trust wasn’t an issue. If a prospect knows about your brand, you don’t need to hit them with high-level benefits. Instead, you jump straight to the tactical. This is particularly true for enterprise software where prospects depend on deep technical information to justify new technology purchases and switching costs.

While we had lots of persuasive case studies to work with for the underlying storyline, the bigger challenge was visualizing the script. Enterprise buyers need details, but just showing interface shots and stats would be visually repetitive and bore prospects.

How do we communicate the right kind of information for enterprise brands to justify adopting a new technology?

The Direction:

Shepherding attention spans.

We decided Wildfire needed a 12-minute demo video to fully show the software in action and help prospects see how Wildfire could help their brand launch social campaigns, manage their brand’s audience, and analyze their results.

To keep such a long demo video consumable, we knew we would need to break down each product feature into a chapter; each with a combination of animation and live action. This was designed to help make abstract benefits, like multi-channel attribution, concrete and believable. Users would be able to click to a section that interested them or revisit a particular feature without getting lost. We even decided to code a custom HTML player to display our videos in a consumable format.

The Process

Story construction in the North Pole.

Whenever video production begins, our team members turn into elves. In the past we’ve crafted fictional brands to tell stories, filmed dancing dogs, and animated fake interfaces. Our goal is always to make abstract benefits (like easier workflow or ROI) concrete, simple, and visual.

For one of the chapters, we created a fictional YouTube video contest to demonstrate Wildfire’s ability to help manage millions of fans. The idea was to show how content involves many different creators all working together to tell your brand’s story. The key to good video is creating a concept that you can build a compelling story around.

Pro tip: We are a firm believer that using stock music for video is like using stock images on your website. Just terrible. Our talented audio engineer, David Parfit, writes and records original music for our videos.

Our Solution

The Moral of the Story

Video is queen.

Although Google doesn't disclose revenue figures, we know the videos we created for Wildfire have generated thousands of enterprise leads. Their success is a true testament to the persuasive power of video in complex B2B sales cycles.

“The demo video is one of the most successful pieces of sales collateral we’ve ever used.”

- The Google Team

Want to improve your close
rates with creative video?

Contact Us

XBOX
XBOX

XBOX worked with us to launch their new Sea of Thieves game across the world with a series of alternate reality clues. Check out the clue we hosted in Victoria!

Read Case Study
Rhapsody
Rhapsody

Rhapsody needed new customers and we found them! We helped drive $15,349,760 in monthly recurring revenue using paid search and SEO strategy.

Read Case Study
Lenovo
Lenovo

Our search and display ads for Lenovo’s App Explorer brought in 87,821 customers with cost-per-acquisition rates 93% below industry average—see how we did it.

Read Case Study
Western Union
Western Union

We acquired customers for Western Union with a strategic search campaign. See how we generated a 17.03% CTR and 16.29% conversion rate.

Read Case Study
Kin Ecosystem Foundation
Kin Ecosystem Foundation

Our new website launching the cryptocurrency Kin to the world helped raise close to $100M USD in their token sale. Not bad for a two week turnaround time!

Read Case Study
Kik
Kik

Our new website for Kik drove 45,000 new downloads in the first two weeks. Check out our case study to see how we positioned Kik as the best way to connect with teens.

Read Case Study
HyperScience
HyperScience

We built a new website for HyperScience to serve as a touchpoint for leads. Check out our case study to discover how we communicated the value of AI to their audience.

Read Case Study
Standard Media Index
Standard Media Index

SMI has something other media analytics companies don’t have—data straight from invoices. See how we positioned SMI around that strength.

Read Case Study
Trustpipe
Trustpipe

Making noise in the market only helps if you’re in the right place. Discover how we positioned TrustPipe in a competitive market to carve out success.

Read Case Study
AppLovin
AppLovin

Our recruitment videos for AppLovin generated over fifty thousand views. See how we helped them stand out among so many tech giants!

Read Case Study
Amplify Her
Amplify Her

With over 50 screenings and 1600 comic books sold, the impact of Amplify Her is only beginning. See how we created a transmedia experience across channels.

Read Case Study
Genius of Caring
Genius of Caring

See how we used audience research to create an interactive website for Genius of Caring with a transmedia strategy to build a supportive caregiving community.

Read Case Study
Found Love
Found Love

Fierce Love Films hired us to take their documentary experience outside of the theater. See how we built a iOS app to generate over 10,000 pieces of content.

Read Case Study
1E
1E

We leveraged the power of search engines and inbound marketing with a 23% conversion rate to help 1E bring $3.90 million worth of enterprise prospects into their sales pipeline. See how we did it.

Read Case Study
Solidus
Solidus

See how we positioned the open source ecommerce platform Solidus with new website designs, branding and messaging to help them compete against industry giants.

Read Case Study